Technology

A Handy Guide to Troubleshoot QuickBooks error 1321

QuickBooks is the most preferred accounting application among small and medium-sized businesses due to its features. Users can manage salaries, employee benefits, file taxes, and much more. But, there are times when users encounter an error like QuickBooks error 1321. It appears while installing and updating the QuickBooks Desktop application. Having insufficient privileges to the installer file is the prominent cause of the error. Other reasons are damaged and corrupted .dll file. This blog is all about acquainting users on QuickBooks installation error 1321.

We understand how difficult it is to resolve QuickBooks error 1321, but we are here to help you. Give a call on our toll-free number 1.855.738.2784 and connect with the certified QuickBooks experts team

What are the leading causes of QuickBooks Desktop error 1321?

The following are several reasons for error code 1321:

  1. The file copy service might be slower than file update process.
  2. The anti-virus and security applications such as WebRoot or McAfee installed on the workstation are restricting QuickBooks.
  3. The folder containing the file does not have sufficient Windows permissions.
  4. The referred file is in use or damaged.

Now that you understood the root causes, move to the troubleshooting section and follow the troubleshooting methods one by one to resolve the error.

Most Reliable Methods to Troubleshoot QuickBooks Installation error 1321

Implement the troubleshooting process carefully to rectify the error forever:

Download QB Tool Hub and run the Install Diagnostic Tool

  1. After closing the company file, quit the QuickBooks Desktop application and download the latest QuickBooks Tool Hub version from Intuit’s website.
  2. When the setup file downloads, you will be prompted to choose a location to save the file.
  3. We suggest, choosing Windows as the location to save the file and then move to your desktop to open it.
  4. Follow the instructions given on the screen and agree to the terms and conditions to install QuickBooks Tool Hub on your computer.
  5. Once the install complete, open the QuickBooks Tool Hub and choose the Installation Issues tab.
  6. Select Run QuickBooks Install Diagnostic Tool and wait till it fixes installation issues.
  7. Once the Install Diagnostic Tool finishes, close QuickBooks Tool Hub and restart QuickBooks.

Recommended to read – QuickBooks Error H202

Try updating QuickBooks again

  1. On the QuickBooks update window, click the Retry button and let the update complete.
  2. If it doesn’t work, click the Cancel button on the error message and move to the next solution.

If the above method did not work for you try our next method.

Disable antivirus software temporarily and reinstall the update

  1. Stop antivirus or security software temporarily. If you need help with the process, go to the vendor’s website or other support option.
  2. Once done, install the QuickBooks Desktop application or download its latest update.
  3. Enable your anti-virus or security software.

If the above method did not work for you try our next method.

Change permissions of the folder

  1. Go to your Windows desktop, press Windows + R on your keyboard to open the Run box and enter the path of folder containing the QuickBooks program files in the Run field.
  2. Tap the Enter key and

For 32-bit versions of Windows:

Pro and Premier

C:\Program Files\Intuit\QuickBooks 2020
Program Files\Intuit\QuickBooks 2019
C:\Program Files\Intuit\QuickBooks 2018

Desktop Enterprise

C:\Program Files\Intuit\Enterprise Solutions 20.0
Program Files\Intuit\Enterprise Solutions 19.0
C:\Program Files\Intuit\Enterprise Solutions 18.0

Point of Sale

C:\Program Files\Intuit\QuickBooks Point of Sale 12.0
C:\Program Files\Intuit\QuickBooks Point of Sale 11.0

For 64-bit versions of Windows:

Pro and Premier

C:\Program Files (x86)\Intuit\QuickBooks 2020
Program Files (x86)\Intuit\QuickBooks 2019
C:\Program Files (x86)\Intuit\QuickBooks 2018

Desktop Enterprise

C:\Program Files (x86)\Intuit\Enterprise Solutions 20.0
Program Files (x86)\Intuit\Enterprise Solutions 19.0
C:\Program Files (x86)\Intuit\Enterprise Solutions 18.0

Point of Sale

C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 12.0
C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 11.0

  1. Go to the new window, select the View menu and then Customize this folder
  2. Head to the Properties window, click the Security tab and select Administrators.
  3. Mark the Allow checkbox next to Full Control.
  4. From the Security tab, choose the System user and checkmark the Allow checkbox next to Full Control.
  5. On the Properties window, click OK and install the QuickBooks Desktop application.

If the above method did not work for you try our next method.

Download QuickBooks software manually

To get the latest QuickBooks update for Windows:

  1. In QuickBooks Desktop for Windows, select the Help menu and choose Update QuickBooks Desktop.
  2. Click the Update Now button, select Get Updates and let the download complete.
  3. Once done, close and reopen QuickBooks and click Yes to install the update.
  4. Finish the install and restart your workstation.

To get the latest QuickBooks update for Mac:

  1. Move to the QuickBooks menu and click the Check for QuickBooks Updates option.
  2. Click the Install and Relaunch button.

Download and Install the latest Microsoft Windows update to fix error 1321

  1. Open the Run box by tapping Windows + R together on the keyboard and type Control Panel in the Run box.
  2. Press Enter, select Windows Update in the search bar and click Check for Updates.
  3. If Window updates are available, click Update Now to download and install the update.
  4. Once the install completes, restart Windows and then install updates for Microsoft .NET Framework, C++ and MSXML.
  5. At the end, try installing the QuickBooks Desktop application again.

Go for QuickBooks Desktop Clean Install

  1. Go to the Account Management Page, note down QuickBooks Desktop product and license information, then download a new QuickBooks installer file.
  2. Once done, create a backup of the company file and restart your system in Safe mode:
    • Tap Windows + R keys on the keyboard to open the Run box, type msconfig, and click OK.
    • From the General tab, click Selective startup and Load system services.
    • Click the Disable all button, then mark Hide all Microsoft services checkbox and scroll through the list of services.
    • Choose Windows Installer from the list, select OK and go to the System Configuration window.
    • Click the Restart button, let the computer starts and clean install the QuickBooks Desktop application.
    • Next, start your system back in Normal mode. Press Windows + R on the keyboard to open the Run box and write MSConfig.
    • From the General tab, select Normal startup and click OK.
    • Click the Restart button you see on the System Configuration window.

Fix Windows Components manually

  1. Quit all running applications, move to the Windows Start menu and write Control Panel in the search field.
  2. When Control Panel opens, choose Programs and Features and click Uninstall a Program.
  3. Next, select Turn Windows features on or off, then choose .NET Framework from the list.
  4. Select .NET Framework 4.5 (or later) checkbox, click OK to save the changes and restart your workstation.
  5. If .NET Framework 4.5 is already selected, mark the checkbox to turn it off and click OK to save the changes.
  6. Restart your computer and turn on Windows .NET Framework again.

It’s time to conclude our article on QuickBooks error 1321. We are optimistic that the troubleshooting solutions we discussed will help you deal with the error permanently. If due to some reason, the error continues or you have any doubts, connect with the certified QuickBooks expert’s team for assistance by calling us on our customer service number 1.855.738.2784.

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You may read also – 5 Fixing Techniques for when QuickBooks Won’t Open

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