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Effective Techniques to Manage the QuickBooks Error H505

Keeping records of the expenses and incomes, along with regular tallying of the accounts and managing transaction details, sounds like very hectic work for one person to handle. Therefore, for effective management of these processes, the tech market has come up with the QuickBooks application, which permits different users to access a variety of features and techniques to ease their accounting work. But there is another aspect of this application as well, where users have reported issues while accessing the company file, which stores all the important data about the work done on QuickBooks. One of which is the QuickBooks error H505. To learn about the possible causes, consequences, and troubleshooting solutions to fix this error, give a read to this blog. We would also like to recommend that you communicate with our support team for guidance.

Illustration of the Error H505 in QuickBooks

Error H505 in QuickBooks is an H series error that arises when the user tries to switch to the multi-user mode and makes it difficult to access the company file. The warning message displays as:

“Error H505 The company file is located on a different device. QuickBooks needs help to connect to another computer.”

To know what triggers such error messages on QuickBooks desktop, read the next section.

Factors Triggering the Occurrence of the Error H505 in QuickBooks

The possible causes for the occurrence of the error H505 in QuickBooks are:

  1. Incompatible Database Manager Services: If the database manager services are unable to fetch the IP address of the host computer or unable to detect the correct IP address, it will lead to unexpected problems in QuickBooks.
  2. Inaccurate DNS Settings: If the DNS settings are not according to the requirements of the QuickBooks application, then it will trigger the error H505.
  3. Damage to the Company File: Damaged or corrupted company file will result in issues in connecting to the file leading to error H505 in QuickBooks.
  4. Inadequate Host Settings: Incompatible and inadequate host settings to access information from the company file while working on the multi-user mode may give rise to errors.

Related Features of the QuickBooks Company File Error H505

Along with the issues in accessing the company folder in case of the QuickBooks company file error H505, you will also find these signs.

  1. Constant bug by the H505 error message.
  2. Windows starts functioning slowly.
  3. The QuickBooks application freezes.
  4. Other related features on the application also show abrupt behavior.
  5. The sluggish behavior of the QuickBooks application is observed.

Preventive Measures Before Fixing the QuickBooks Company File Error H505

Don’t forget to do the following things before fixing the QuickBooks company file error H505.

  1. Always create a backup folder of the company folder to avoid losing any crucial data.
  2. Have the most recent update of the QuickBooks application.
  3. Turn on the QuickBooks database server manager.
  4. Check the Antivirus software settings.

Recommended to read: QuickBooks Error 6147

Methods to Eliminate the QuickBooks Company File Error H505

To eliminate QuickBooks company file error H505 from your desktop, try these effective troubleshooting methods.

Switch the Network Discovery On

  1. First, open the Control Panel and press System and Security.
  2. Push Windows Firewall.
  3. In the left pane, click Allow app/feature associations in Windows Firewall. Press the change option.
  4. Select Network Discovery and press OK.

If this method did not work, try the following methods.

Check the QuickBooks Services

  1. First, go to the RUN box and press the Windows key + R.
  2. Type MSC and click Enter. Then you can search for Services.msc in the Windows search bar.
  3. In the Services window, scroll down to find the QuickBooksDBXX service.
  4. Then double-click the QuickBooksDBXX Service option and make sure the Startup type is ready for automatic and Repair Standing is running or started.
  5. Click the Recovery tab.
  6. If you get an error, you can restart the QuickBooksDBXX service mechanically. Do the same for all errors after the second.
  7. Press OK to save changes.
  8. Now you need to repeat the above elaborated steps for QBCFMonitorService.
  9. Then open QuickBooks in multi-user mode on each affected digital computer.
  10. If the problem persists after this, turn on the QuickBooksDBXX service, which provides services to access the lost data and provide required permissions.

Now check out the error solve or still exist; if the error still exists, try the following method.

Modify Host File Settings

  1. First, press Windows + R keys together to open the Run dialog box.
  2. Now, you need to type “cmd” and press Enter to open a Command Prompt window.
  3. Then type ipconfig /all and press Enter to run the following commands:
  4. Write down the hostname and IP address somewhere. You’ll need to repeat this process for every computer in your multi-user setup. Next, edit the Windows hosts file.
  5. Exit QuickBooks and go to the Start menu.
  6. Then go to This PC and make sure you are at the following address: C:\Windows\System32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc.
  7. If you can’t find the Windows folder on this PC, then show the hidden folder. First, click the View tab, then click Hidden Items. You can see hidden files. Right-click the host’s file, select “Open With,” and open it with Notepad.
  8. Enter the IP address and computer name. When entering details, use the tab key instead of the spacebar to insert a space between the IP address and the computer name.
  9. Finally, you can save your changes and reopen QuickBooks in multi-user mode.

If this method also does not work in your condition, follow our last and most reliable way; it will work.

Summing Up

You must be well aware of the QuickBooks error H505 and how tough it makes the working experience in the application. Hence, we have illustrated the possible triggering factors and troubleshooting methods to eliminate this error. Try these effective approaches to fix the issue in the system. You may also dial 1.855.738.2784 and share your queries to get a satisfactory response.

Related Search Terms:  QuickBooks Enterprise Error H505, QuickBooks Multi User Error H505, Unable to Open Company File Error H505, I am Getting Error H505 in QuickBooks

You may read also: A Detailed Troubleshooting Guide to Deal with QuickBooks error 1328

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