Fix: Netgear Extender Not Connecting to Router

Is your Netgear extender not connecting to the router? Don’t fret out! You are on the right post. Here, in this piece of writing, you will be taken through a number of tested and proven troubleshooting steps to get rid of the Netgear extender not connecting to the router issue in a jiffy. Let’s take the plunge!

Firstly, let’s make you familiar with the most common reasons behind the issue. Keep scrolling down!

Reasons Behind Netgear WiFi Extender Not Connecting to Router

Here are some common yet major reasons causing Netgear router not connecting to router issue:

  • Your Netgear extender’s power LED is blinking amber or red
  • Improper placement of your Netgear extender
  • No internet connectivity
  • Extender placed away from the reach of your router
  • Loose Ethernet connections
  • Partial Netgear extender setup
  • Outdated firmware on your WiFi extender
  • Discontinuous power supply
  • The wall socket you have used to plug in your extender is damaged

So these were a few common reasons behind Netgear extender not connecting to router issue. Now, let’s dig a little dipper to resolve it, shall we?

Troubleshooting: Netgear Extender Not Connecting to Router

Netgear Extender Not Connecting to Router: Basic Fixes

Before we take you through the advanced fixes to troubleshoot the issue, let’s guide you with the basic ones first:

  • Your Netgear extender must be powered on and receive a fluctuation-free power supply from its wall outlet.
  • All the lights on your Netgear extender must be stable.
  • Your Netgear extender and the router must be placed in close proximity.
  • The hardware of your Netgear extender shouldn’t be faulty.

Fix 1: Aim For Optimal Extender Placement

Bear in mind that the wrong placement of your Netgear WiFi range extender can lead you to the issue. So, while placing your Netgear extender, take the following points into consideration:

  • Choose a central location in your home for your extender. Do not place your Netgear extender too closer to the router.
  • Also, your Netgear extender must not be placed in a congested, lower, or heated area.
  • Be sure to place your Netgear WiFi extender openly on a higher and clean surface. Do not place the device too closer to the roof.
  • Access the Netgear Genie setup page and see whether your Netgear extender is connected to the router or not. If the setup page loads up without any hassle, it means the issue has been fixed. In case not, head towards the next troubleshooting step.

Fix 2: Power Cycle Your Netgear Extender

Tried all the above-mentioned fixes but still, your Netgear extender is not connecting to the router? Don’t sweat over it! Go with the power cycle process. To power cycle your Netgear extender, go through the steps outlined underneath:

  • Unplug your Netgear range extender from the wall socket.
  • Wait for a couple of minutes.
  • Plug your Netgear extender back in.
  • Turn on your Netgear extender, connect it to your router, and try to access the Netgear Genie setup page using

Fix 3: Check All the Connections

Chances are that there are loose or improper wired connections between your Netgear extender and the router, resulting in the issue. Keep the following points into consideration while connecting your Netgear extender and router:

  • Don’t use a damaged or worn-out Ethernet cable to connect your Netgear extender and router.
  • Try using a wireless source to connect your devices.

In the event that all the above-mentioned fixes failed to help you out, make sure that the firmware version on your Netgear extender is up-to-date. All you have to do is log in to your Netgear extender using IP, search for the available updates, and if you find any, get it updated by following the on-screen instructions.


Our guide on how to fix the Netgear extender not connecting to the router issue ends here. Still, need assistance? Drop us a line in the comments section.

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