Use of credit and debit cards

Credit cards (TDC)

What is a credit card?
It is a means of payment with which, without the need to bring cash, several operations of various kinds can be carried out, up to a limited amount.

What is a credit card good for?
It is used for payments in affiliated establishments, such as supermarkets, department stores, pharmacies, hospitals, etcetera; You can also make purchases via the internet or by phone, make hotel reservations, have cash at ATMs, pay for services automatically such as cell phones, cable services, among others.

How can I get a TDC?
You must go to any bank branch and fill out the corresponding application, accompanying it with proof of income, official identification, (IFE, PASSPORT), and proof of address.

What is the credit limit of my TDC?
It is determined by your income level, your credit history, that is, if you have previously used another type of credit such as a car mortgage or a commercial home card, and if you have paid on time as well as if you have more credit cards.

How can I increase the credit limit of my TDC?
Generally, using your card properly and paying on time, your bank can increase the credit limit based on your good credit performance and the increase in your income.

In which businesses can I make payments with the TDC for the acquisition of goods or services?
In practically all businesses that have a sticker indicating that they accept a credit card (VISA, MASTERCARD).

How can I find out the balance due on my TDC?
It appears on the account statement that must arrive monthly before the date established by your bank as the limit to pay.

How do I know what is the interest rate that the bank will charge me for the unpaid balance of my TDC?
The information appears on your account statement duly itemized, if you have any questions, you should go to the nearest bank branch or call the Call Center of your bank.

What are the different means of paying my TDC balance?
You can go directly to the bank or if you have a checking account, request that your minimum payment be automatically charged.

Is it correct for commercial businesses to charge an additional commission for paying with TDC?
No, the establishments that do so are falling into a discriminatory practice towards credit card users, so the bank to which the terminal belongs must be informed so that it calls attention to your establishment.

Can I use my TDC outside the country?
Virtually all cards issued in the country are accepted abroad.

Can I withdraw cash from an ATM with my TDC? Does it have any cost?
Yes, although the cost of withdrawal varies from bank to bank.
If you go to an ATM of a bank other than the one with your credit card, they will charge you a commission for using their ATM.

Debit cards (TDD)

What is a debit card?
It is a means of payment generally linked to a savings or checking account, the advantage it has is that you do not load cash and you only spend what you have in the account and you do not pay interest.

What is a debit card good for?
Like credit, it is used practically to pay in any establishment such as self-service and department stores, hospitals, schools, pharmacies, etc.

How can I get a TDD?
Opening a savings account, a checking account, or a payroll account at the bank of your choice.

Can I use my TDD abroad?
If generally, all debit cards have international acceptance

What is the maximum amount to make purchases with my TDD?
The balance you keep in your account.

How many withdrawals can I make from an ATM of my own bank without being charged a commission?
It varies from bank to bank but the generality charges a commission until after the 10th withdrawal.

What is the maximum amount of cash I can withdraw from an ATM with my TDD?
In some banks, the limit is $ 4,000 and in others, it is $ 5,000. daily pesos.

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